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4

Some Simple Steps to Rectify the Error of Printer

Blank Page Error

  • Check the estimated ink levels.

  • Load a plain white paper in the paper tray.

  • Touch the minus button (–) next to the setup (wrench) icon on the lower-left corner of the printer’s control panel.

  • Touch the Right Arrow button (>) to select Tools, and then touch OK.

  • Touch (>) again to select Estimated Ink Levels, and then touch OK. A figure will appear on the printer LCD screen, showing ink levels.

  • If any of the ink cartridges are low on ink, see the next step to replace them.

  • Load a plain white paper in the input tray, and press the Power button to turn on the printer.

  • Open the cartridge door. Wait until the printer turns silent and idle

  • Give a light press to the cartridge to release it. Pull it out.

  • Hold the new cartridge by its sides with the nozzles toward the printer. Insert it into its colour-coded slot until it snaps into place automatically.

  • Insert the tri-colour cartridge in the left slot and the black cartridge in the right slot. Close the cartridge door.

  • Now, align your printer’s cartridges. Follow the next few steps to do it. Ensure that the printer is turned on and a plain paper is loaded in the input tray.

  • Touch the minus button (–) next to the Setup (wrench) icon on the lower-left corner of the printer’s control panel.

  • Touch the Right Arrow button (>) to select Tools, and then touch OK. Touch the (>) button again to select Align Printer, and then touch OK.

  • The printer will print an alignment page.

  • Lift the printer lid. Place the alignment page (printed-side down) on the right-front corner of the scanner glass. Follow the engraved guide next to the scanner glass to load the alignment page.

  • Close the lid, and then press OK to finish the alignment command. Wait until the printer scans the alignment sheet and finishes the alignment process.

How to set up a new printer

Trying to get your new printer up and running? Here are the basic steps you’ll follow to set up almost any printer.

  • Plug in the printer’s power cable and make sure it’s turned on.

  • Connect the included cable (usually a USB cable) from the printer to the computer. Note: The process will be different if you’re using a wireless printer; we’ll talk more about that later on.

Solutions to common problems

  • Problem: Nothing happens when you try to print. There are several reasons a printer might not work, even if everything’s connected properly. First, you’ll want to make sure you’ve put paper into the correct tray and there’s no paper stuck inside the printer.

  • Problem: The printer has paper and nothing’s stuck, but it still won’t print. If the solutions above don’t work, try canceling the print job from the computer and trying again. Many printers also have a button you can use to restart the current job. If all else fails, try turning the printer off and on again to see if it fixes the problem.

  • Problem: The printer works, but the text is very light and difficult to read. If this happens, it probably means your printer requires a new ink cartridge to keep working. The instruction manual included with the printer should note what type of cartridge you’ll need to buy.

  • On your computer, locate the Printer settings. If you’re using a Windows computer, you’ll find these in the Control Panel. If you’re using a Mac, you’ll find them in System Preferences.

  • Look for the option to Add a printer, then follow the instructions that appear.

  • Now it’s time to try printing something! For example, you could try printing this test page. After you click the link, select File > Print from your web browser’s menu, or simply press Ctrl+P on your keyboard (or Command+P if you’re on a Mac).

  • A dialog box will appear. Locate and select the new printer from the list, then click Print.

  • The item will then be printed. But if it doesn’t work, don’t panic! You can try using some of the solutions to common problems below.

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